Shipping policy
Shipping & Return Policy (Effective 2025)
Shipping Policy
Processing & Shipping Time:
- Orders are processed Monday through Friday (excluding holidays).
- Please allow 1-3 business days for order processing before shipment. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Times:
- Domestic (U.S.): Orders typically arrive within 5-7 business days after shipping.
- International: Delivery varies by location but generally takes 10-21 business days, depending on customs and local carrier processing.
Expedited Shipping:
- If you need your order sooner, we offer expedited shipping at checkout (available for select locations).
Shipping Restrictions:
- We currently do not ship to PO Boxes, APO/FPO addresses, and certain restricted countries due to carrier limitations.
- International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Lost, Stolen, or Misdelivered Packages:
- We are not responsible for any lost, stolen, or misdelivered packages once the carrier marks them as “Delivered.”
- We are not responsible for shipments processed through third-party package forwarding services that get lost or stolen.
- We are not responsible for orders with incorrect or incomplete addresses provided by the customer. Please ensure your shipping details are accurate before placing your order.
- Orders shipped to other countries are considered final sale and are not eligible for refunds, returns, or replacements.